Patient Portal

Citizens Medical Center, Inc.

Patient Portal

Thank you for choosing Citizens Medical Center, Inc as your provider of medical services. Our Goal is to provide you with excellent care and hospitality. In compliance with the federal government’s Meaningful Use Initiative, all hospitals will soon be required to provide patients (and/or a patient-authorized user) access to their medical records electronically. Having this electronic access through your personal secured email will allow you, as an inpatient or an outpatient, the ability to review your medical records. This access provides you with information, including but not limited to, medical procedures completed, medical history, medications taken, allergies, existing or developing medical conditions, etc. You can also download your confidential medical record to your own private computer for your personal records, and can electronically share your record with another medical professional of your choice if there is a need. Upon your discharge from our hospital, the email address you shared with us during the registration process, will receive an auto-generated email from our electronic health record. This email will direct you to step-by-step instructions on how to access your personal medical record. If you have any problems or questions about logging onto the patient portal contact us at 785-460-9308. If you have any question regarding Meaningful Use, contact the Centers for Medicare and Medicaid Services website: http://cms.gov, and search “Meaningful Use”.

Patient Portal Brochure

How to Register for your Patient Portal

A Step-by-Step Process:

Step 1: You will receive an email invitation to create your patient portal account. Click on the link provided in the email to start the registration process.

Step 2: Enter first name, last name and date of birth. The Profile # and email will pull from the link provided in the email. Next create a user ID and password. Select the checkbox verifying the information is correct and then hit REGISTER.

Step 3: Select three security questions and provide answers. These are needed in case your password is forgotten.

Step 4: Select on the Main Menu button.

Step 5: View Clinical Information.

Step 6: Select the applicable patient account to view (if you are an authorized representative for more than one account, you will see all of them listed here.)

Step 7: Select applicable account. All accounts for your visit to CMCI will be listed here.

Step 8: Your patient summary information will now show. This will include information from your admission to the hospital such as test results, medications, allergies, immunizations, and health issues.

Step 9: To view another account, select “Clinical Information.”

 

Patient Portal Access

Frequently Asked Questions

What is the Patient Portal?

The CMCI Patient Portal is an online health electronic document management tool that includes a view of clinical data from your Electronic Medical Record (EMR). The clinical data on the Patient Portal includes test results, medications, allergies, immunizations, and health issues.

How do I access the Patient Portal once I have completed the invitation/account set up process?

For future visits to the CMCI Patient Portal after you have completed the initial setup process, you can log in at:

https://www.mymedicalencounters.com.

Remember, use this link after you have received a portal invite and completed the sign-in process.

Do I need special equipment?

No. All you need is access to a computer, an email account that matches the one provided during hospital registration, and an internet connection.

How do I set up an account?

Step-by-step instructions on how to set up an account are included in this brochure.

Can my family/friends access the information found on my Portal?

Yes, but only after you have given them permission. As a patient of CMCI, you can choose to give an authorized representative access to specific hospital visits. You will be asked this information during the admission process.

Who sh ould I contact if I have trouble logging in or accessing the CMCI Patient Portal?

If you have trouble logging in or accessing CMCI’s Patient Portal, contact Citizens Medical Centers hotline available 24 hours at 785-460-9308. If you get a recording leave a message and someone will return your call.

Will I receive emails after each admission to the hospital?

No. Once the initial email has been sent and patient or authorized representative creates their login no other emails will be sent.

What if I have questions about my medical records?

If you have questions about your medical records, or feel that an error has been made, please contact CMCI’s Health Information Department at 785-460-4851.

 

The CMCI Patient Portal relates to sevices provided at Citizens Medical Center ONLY and will not include

health information from any other health care facilities that you may have utilized for health services.